miércoles, 15 de mayo de 2013

Finland selects Finnish-Estonian Nortal for new tax system


Finland rejects IBM's "abnormally low" offer for new tax system, and selects Finnish-Estonian Nortal.


The Finnish Tax Administration is reforming their information systems, replacing seventy tax systems with a single one. Selected was the Fast Enterprises’ Gentax taxation software, along with Finnish-Estonian Nortal, who plans to implement the project for €62 million with the overall price of procurement running around €226 million over 15 years.

Also competing in the bid was IBM, whose bid of €38 million with a total value of €143 million over 15 years was rejected. The Finnish Tax Administration was able to do so under the public procurement laws, which says the contracting authority may reject abnormally low tender.

“For us, it is essential that the operational reliability and success of the taxation will be ensured also in the future,” said the Chief Information Officer of the Tax Administration, Markku Heikura.
The story isn't over yet. After being rejected, IBM is appealing the decision to the Finnish Market Court, who may reverse the decision.
Without any real baseline to compare it to, I don't know how to interpret this news other than to shake my head. On one hand, IBM's offer could have been purposefully low to win the contract, and could "discover additional costs" later, or to spit out a shoddy delivery. But at the same time you hear about the insane amounts of money governments pay to build a barely usable website, and you have to ask yourself where they think the baseline is for ICT spending. Take for example California's $2 billion court management system, which was eventually scraped.
Perhaps I'm again showing my naiveté, but since they're just implementing Fast Enterprise's Gentex software, it seems IBM's upfront of €38 million will buy you a moon-shot worth of man hours, even for a difficult problem like reliably putting together seventy tax systems into a new system. But I look at that winning bid and think, man, the number of entrepreneurs that would fund to build an even more badass tax system says  Greg Anderson.
In order to deliver quality results, the Finnish government should be able to reject bids that are too far south. But with the number of clown consultants driving up prices in these ICT procurements, it should be interesting to hear the Tax Authority's reasoning in court.

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